App / Casino
This glossary covers the words you encounter across our sportsbook, live casino tables, slot rooms and account wallet — so you know exactly what each term means before you act on it.
When you open a game like Football SpeedBet or Aviator Fast Round, several terms appear on screen — stake, multiplier, round outcome — and reading them correctly changes how you play.
Each cluster of terms lives in a different part of the platform. Knowing which family a word belongs to helps you find the right screen to verify what it means in practice.
Terms like RTP, volatility, multiplier and payline appear on the game info sheet, usually accessed by tapping the information icon inside a slot or crash title. Joker and PG Soft titles, for instance, display these figures where the provider chooses to expose them.
Decimal odds, Asian handicap, over/under and spread sit inside the sportsbook section. When you open a cricket or BPL match market, these labels are on every line of the fixture card. Understanding them before you place a selection prevents misreading the potential return.
Deposit, withdrawal, wallet balance, KYC and transaction reference are all found in your account dashboard. Your bKash, Nagad or Rocket payment history is listed under transaction records with a reference number you can cross-check against your mobile wallet statement.
Rollover, wagering requirement, eligible game and opt-in appear in information terms linked from the promo board. Reading these before participating tells you which games count toward a condition and whether your preferred payment method qualifies for a given offer.
The six terms below appear most often in slot and live casino rooms. Each answer is a plain definition — no betting advice, just what the word means.
RTP stands for Return to Player. It is the percentage of total stakes a game is mathematically designed to pay back over a very large number of rounds.
House edge is the built-in mathematical advantage the platform holds on any given game. It is the mirror of RTP has a 4% house edge. It varies by game type and is fixed by the game provider, not by the platform.
Volatility describes how a slot distributes its payouts. High volatility means wins arrive less often but tend to be larger when they do.
A wager or turnover requirement is the number of times you must stake a specific amount before a conditional balance becomes available to withdraw. The exact multiplier and eligible games are written in the information terms attached to each offer on the promo board.
A jackpot is a large prize-style payout built into certain slot titles by the game provider. It is triggered by specific in-game conditions described in the game's own paytable. The jackpot amount and trigger mechanic are set by the provider, not by the platform.
A live dealer is a human host who runs a table game — baccarat, roulette or blackjack — via a video stream.
The six terms here cover the sportsbook, wallet and account verification sides of the platform — distinct from the game mechanics explained above.
Asian handicap is a football and cricket betting format that removes the draw as an outcome by giving one side a goal or run advantage before the match starts.
Over/under is a market where you predict whether a match statistic — total runs, total goals or total corners — will be above or below a number set by the sportsbook.
Rollover is another word for wagering requirement, used specifically in the context of how many times a balance must be staked before withdrawal is permitted. Each information's rollover count and time limit are written in the individual offer terms — check those before opting in.
An e-wallet is a mobile money account — bKash, Nagad or Rocket — linked to your platform wallet as a deposit and withdrawal channel. When you select one at the cashier, you enter the registered mobile number and follow the confirmation steps shown on that payment screen.
KYC stands for Know Your Customer. It is the identity and account verification process that confirms your details before withdrawal is processed. The documents and steps required are shown inside the account verification section of your profile — follow the instructions displayed there.
Decimal odds show the total return per unit staked, including your original stake. A selection priced at 2.50 returns 2.50 for every 1.00 staked — meaning 1.50 profit plus your stake back. Decimal format is the default display in our sportsbook fixture cards.
Seeing a term in isolation and seeing it mid-session are two different things. When you open Aviator Fast Round, the round starts and a multiplier climbs — that multiplier is a live expression of the game's payout mech
The multiplier counter on screen is the live game mechanic. Cashing out early versus riding the round longer is a stake decision the game's volatility rating helps frame. That rating is on the game info sheet, accessible via the info icon before you start.
Each selection on the BPL fixture card carries a decimal figure. Multiply your intended stake by that number to see the total return. The handicap tab on the same card adds run-line options if you want an alternative to the straight result market.
After a information opt-in, your wallet shows two figures: available balance and any amount subject to rollover conditions. The conditions panel linked from that screen states the eligible games and the count remaining before the locked funds convert to withdrawable balance.
When you initiate a withdrawal to bKash or Rocket, the account screen prompts any outstanding verification steps. The documents and fields required are shown directly on that screen — complete them as displayed, and the withdrawal request moves to the next stage.
If a term on this page does not match what you see on your screen, or if your account shows a label you do not recognise, reach out through the routes published on the site.
The live chat icon is visible on the bottom of every lobby and account page. Use it to ask about a specific term or to get help locating a feature on your current screen. Available through the site interface.
Send a detailed question — including the term you saw and where you saw it — to the support email address listed on the Contact page. Written queries about glossary terms, payment labels and account conditions are handled through this route.
The Help Centre, linked in the site footer, contains published articles on account verification, bKash and Rocket payment steps, and information conditions. Search by keyword to find the article that covers the term or process you are investigating.
These questions are about the actual platform actions behind the terms — distinct from the definitions themselves.
Open the game and tap the information icon — usually a small i symbol — before starting the round. RTP is shown there only if the provider, such as PG Soft or Microgaming, publishes it for that title. Not every game displays this figure.
Open your account dashboard and go to transaction history. Each bKash deposit appears with a status label — pending, confirmed or failed — and a transaction reference number you can match against your bKash app statement to confirm the transfer was sent correctly.
The conditional portion of your balance is separated from your freely withdrawable funds. Your wallet screen shows both amounts. The information terms linked from the offer details page state which game categories count toward clearing the rollover and the deadline for completing it.
Go to your account profile and open the verification section. The screen lists each required step and document field. Follow the instructions shown there exactly. Completion unlocks withdrawal processing to Rocket and any other payment channel that requires a verified account.
Odds display preferences are in your account settings. If a format toggle is available for your account, the setting appears in the sportsbook preferences panel. Check that section of your account to see which formats the platform currently supports for your region.
Each offer on the promo board has a terms link directly underneath the offer description. Tapping that link opens the full conditions text, including rollover count, eligible games and expiry. Read it before opting in so the wallet behaviour matches what you expect.