App / Casino
These terms set out how your 8dbk account works — what you can do, what we ask of you, and how transactions through bKash, Rocket and Upay are handled. Access to the platform and all features described here depends on your local law and the eligible regions we serve.
When you open and use an 8dbk account, you enter into an agreement with us on the terms set out on this page. These terms apply to every action you take on the platform — browsing the lobby, placing a bet, loading your wallet or contacting support. They do not override local law. Where your jurisdiction restricts or prohibits online wagering services, those local rules take precedence and you are responsible for confirming that access is lawful in your location before you proceed. For wallet activity, these terms cover how bKash, Rocket and Upay transactions are initiated and recorded on your account. We do not process payments outside these verified local rails. Each transaction is recorded in your account history and is subject to the limits and verification steps shown inside your account at the time of the transaction. We may update these terms. When we do, we will note the change on this page. Continued use of your account after a change is posted means you accept the revised terms. If you disagree with a change, contact our support team before your next session so we can walk through your options. Your account data, betting records and wallet history remain accessible through your signed-in account page regardless of any update.
Not every part of your experience falls under the same rule. These four areas clarify exactly where this policy applies and where separate conditions or external rules take over — so you know what to check before you act.
All login activity, session management and account settings fall inside these terms. Rules about device continuity, password resets and account suspension are governed here. Access depends on your eligible region and local law — we do not override regional restrictions.
Deposits and withdrawals processed through bKash, Rocket and Upay are covered by these terms alongside each payment provider's own conditions. Transaction limits and verification steps shown in your account apply at the time you initiate a transfer and may change.
Game availability, sports markets, lobby layout and promotional notices are governed by these terms. Content may change without advance notice. Game studios such as PG Soft, Pragmatic Play and Microgaming supply game content under their own licensing arrangements, which these terms do not alter.
External links, payment gateway pages and any third-party services you reach from our platform operate under their own terms. We are not responsible for third-party privacy practices, uptime or transaction handling outside the 8dbk account environment.
These terms are not one-sided. There are concrete steps you can take to manage your account, correct records and raise questions — and we have built the account area to support them. Your transaction history, including every bKash, Rocket and Upay movement, is visible in full inside your signed-in account. If a record looks incorrect, you can flag it directly through the support route described on the contact page rather than waiting for a routine review cycle. Account details such as your registered mobile number or linked wallet can be updated through the account settings section; follow the verification fields shown there to confirm the change. If you want to understand how a specific term applies to your situation — for example, how wallet limits work or what happens to your account during a policy update period — our support team can walk through the relevant section with you. You do not need to accept a condition you do not understand without first asking us to clarify it.
Open your signed-in account page to see a full log of bets, wallet movements and session activity. Every bKash, Rocket and Upay transaction is listed with a timestamp and status. There is no request needed — the data is available to you at any time.
Update your registered mobile number, linked wallet or contact information in account settings. The page shows the verification steps required. Follow the fields exactly as shown to confirm any change before it takes effect on your account.
If a specific term is unclear or you believe a transaction was recorded incorrectly, contact support with your account reference and the detail in question. We aim to respond with a clear explanation of how the relevant clause applies to your case.
Where these terms allow account-level adjustments — such as unlinking a wallet or updating session preferences — make the request through support. Describe what you need and your account reference so the team can locate the right policy section quickly.
If any part of these terms raises a question or you need to act on a right described in this policy, use one of the contact routes below. All routes connect to the same support team and your account reference helps us get to the right detail faster.
Open the chat icon on any page while signed in. Share your account reference and the specific term or transaction you want to discuss. The chat window stays open across the session so you can share screenshots of your account record if needed.
Send your query to the support address listed on our contact page. Include your registered mobile number, the wallet type (bKash, Rocket or Upay) if relevant, and the specific clause or transaction reference. Email is the recommended route for formal policy questions.
The help section inside your signed-in account covers common terms questions with short answers and links to the relevant policy clause. Check there first — many wallet and account-access questions are answered without needing to contact the team directly.
We handle your information and transaction records according to the policy commitments set out here. This section explains the practical side of how we keep things in order.
We hold the account details, session records and wallet transaction data you generate while using the platform. This includes bKash, Rocket and Upay transaction references. We retain this data for as long as your account is active and for the period required by applicable rules after closure.
We use cookies to keep your session active across pages, remember your wallet preference and maintain your lobby state between visits. You can manage cookie settings through your browser. Turning off session cookies will affect how the account page loads on return visits.
Your account is protected by the credentials you set at registration. We never ask for your bKash or Rocket PIN through chat or email. If you receive a message requesting wallet credentials, do not respond — report it using the live chat route so we can investigate.
When we update these terms, the revised version replaces the previous one on this page. We do not operate separate version archives, but support can describe what changed if you ask. The date at the bottom of this page reflects when the current version was posted.
These are the questions we hear most from people reviewing these terms for the first time. Each answer points to the specific part of the account or policy that applies.
Yes. These terms apply whether you access the platform through a mobile browser or a desktop session. Device type does not change what applies. Access itself still depends on your local law and whether your region is covered — check the eligibility note on the account page.
Your transaction history, including bKash records, remains on file and is accessible through a support request. Account suspension does not erase wallet records. Contact the support team with your account reference to retrieve a copy of your transaction log during the suspension period.
Yes. These terms permit you to link and use multiple verified local wallets — including Rocket and bKash — on a single account. Each wallet's transactions are logged separately in your account history. Wallet linking and unlinking steps are shown in your account settings.
The updated terms are posted on this page with a revised date at the bottom. We do not send automatic notifications for every update. We suggest checking this page if anything in your account behaviour changes or before you make a significant wallet transaction.
Reach the support team via live chat or email. Provide your account reference, the specific clause you are questioning and the transaction or session detail involved. The team will review the record and explain how the term was applied, or escalate the case if the detail needs further review.
Studios such as PG Soft, Pragmatic Play and Microgaming supply game content under their own agreements. These terms govern your account and wallet activity with 8dbk directly. Game mechanics, RTP disclosure and studio-level rules are the responsibility of each content provider, not covered here.